Is my appointment booked?
Appointments booked online are only a request. Once we have an availability we will email you with the date and times.
You will receive a confirmation email explaining the date and times of the confirmed appointments. Please read your appointment email details and the instructions in the notes section.
How do I make payments?
You will be charged 24hours before your appointment in order to keep your appointment. We accept Venmo, our account name is @handinhome (please add us).
I have a dog, is that ok?
Although we love doggies, we ask that you put them away while your spa therapist completes your services.
What if I don’t take one of the appointments when you arrive?
You have the option to not receive a service that you've booked or change the appointment (if there is time and it’s available by that spa therapist).
How much time should I schedule for my appointment?
Each service has a set duration so it’s important that you tell us ahead of time which services you want.
Will you show up on time?
Appointments typically start at the scheduled time.
Can I tip the Spa Therapist?
Your tips are appreciated. Our spa therapist work very hard and we encourage tipping them at least 20%. Please tip in cash.
What’s the best way to contact the Hand In Home Mobile Spa?
The best way to book your appointment is on our website or by email: firstname.lastname@example.org
Can I cancel?
You must cancel within 48 hours to avoid full charges for the service.
If we arrive at the appointment and you are not home, will be charged in full.
How do you clean your tools?
Our tools are cleaned before and after each client.
Is there a travel fee?
Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.
Which areas do you provide services in?
Nantucket Island, Massachusetts
Palm Beach County, Florida:
West Palm Beach
Palm Beach Gardens
Palm Beach Island