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FAQs

  • What should I do to prepare for my nail appointment?
    Please choose an area outside that is shaded from the sun and close to a power outlet. Also, please wear your mask, have two chairs, a trash bag and beach or bath towel.
  • How do you clean your instruments?
    All of our instruments are disinfected after each client use and submerged into a salon grade solution. We also provide disposable tools for each client upon request.
  • What if I want 2 nail technicians?
    Generally, we send 1 nail technician to do back to back appointments. If you are having a large group, please notify us and we will let you know how many nail technicians we're able to send.
  • What if I have a foot fungus?
    Unfortunately, we will not be able to deliver our services to you.
  • Do I need to have my own polish?
    We are happy to use your own polish, but we bring an array of frequently used colors for you to chose from. When booking your appointment, please tell us the colors that you'd like us to bring.
  • How do I book multiple appointments?
    You may email us @handinhomeack@gmail.com, or use the Notes / Instructions section of our Service Request Form.
  • Do you do acrylics or dip powder?
    No we do not use acrylics or dip powder.
  • Do you soak-off dip powder?
    We will only soak-off Dip Powder if it’s on your natural nail. We do not soak off hard gels, acrylics or fake nails. You must book a mani/pedi to book a Dip Powder Soak Off.
  • What if I have Dip Powder on top of my fake nails?
    We do not soak-off Dip Powder from fake nails.
  • Is there a travel fee?
    Our travel fee is included in our prices for Nantucket for appointments over $100, as well as 20 minute commutes from the local hub in your service area. There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.
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We Travel to cities not listed for group events.
Email us handinhomeack@gmail.com

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