Please wash your hair and leave it damp dry before the hair stylist arrives.

Yes, shampoo and wash services can be added to your appoitnment. Please add that to your notes when you book a blow dry.

We do provide color for your hair appointment.

We recommend that you get your formula from your hairstylist or book a consultation prior to your appointment.

Yes we do.

Yes.

Please provide your own towels, comb and brush.

Please be expected to email handinhomeack@gmail.com natural light photos of your hair and your formula

Please let us know what allergies you have in the "comment / instruction" section when booking your appointment online.

Let us know what products you use or you can provide your own unexpired product.

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.

Please choose an area outside that is shaded from the sun and close to a power outlet.

Also, please wear your mask, have two chairs, a trash bag and beach or bath towel.

All of our instruments are disinfected after each client use and submerged into a salon grade solution.

We also provide disposable tools for each client upon request.

Generally, we send 1 nail technician to do back to back appointments.

If you are having a large group, please notify us and we will let you know how many nail technicians we're able to send.

Unfortunately, we will not be able to deliver our services to you.

We are happy to use your own polish, but we bring an array of frequently used colors for you to chose from.

When booking your appointment, please tell us the colors that you'd like us to bring.

You may email us @handinhomeack@gmail.com, or use the Notes / Instructions section of our Service Request Form.

No we do not use acrylics or dip powder.

We will only soak-off Dip Powder if it’s on your natural nail. We do not soak off hard gels, acrylics or fake nails.

You must book a mani/pedi to book a Dip Powder Soak Off.

We do not soak-off Dip Powder from fake nails.

Our travel fee is included in our prices for Nantucket for appointments over $100, as well as 20 minute commutes from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.

Exfoliating at least 24 hours ahead of your appointment and showering just before your appointment is recommended.

Waxing removes hair from the root, compared to hair removal products like Nair and practices like shaving, which only remove hair from the skin’s surface.

Also, with waxing, hair typically grows back thinner and sparser.

Your hair must be 1/4 inch long for effective waxing. If the hair is too short, it will be difficult to remove.

However, if your hair is longer than 1/4 inch, you may experience more discomfort during the waxing treatment.

If you decide to shave, do it at least 7-10 days before your waxing appointment.

A standard bikini wax removes all of the hair from your bikini area that would be visible if you were wearing a standard bikini.

An extended bikini wax moves downward and inward from a standard bikini.

Brazilian waxing is the most intimate of all waxing services and removes all of the hair in the bikini area and all hair from your backside as well.

Some clients prefer to leave a small amount behind and others prefer to go completely bare, the decision is entirely up to you.

About 3-4 weeks.

We recommend using wax inhibitors for longer results.

There is never any double-dipping of our waxing instruments, and therefore, no risk of cross-contamination.

No, waxing causes the hair to grow back thinner and more sparse.

We're not able to predict who will have a reaction to the wax or any product used.

If you have sensitive skin please consult with your doctor about whether waxing is a safe practice for you.

We use both soft and hard wax.

Yes! However, we do not offer male Brazilian waxing at this time.

You should notbe waxed if you've:

• Taken Accutane at any time within the past 6 months.

• Had An active outbreak of herpes.

• Got a sunburn on the area to be treated.

• Had a chemical peel over the treatment within the past 7 days.

• Used any type of Retinol within the past 36 hours over the treatment area.

• Got signs of trauma, varicose veins, open or active acne lesions, eczema, psoriasis or any type of dermatitis .

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.

Please remove all eye makeup and mascara at least 24 hours before your appointment using an oil-free makeup remover.

Please remove brow makeup at least 24 hrs before your appointment.

We try our best to use hypo-allergenic and natural products.

Please speak with your doctor if you had an allergic reaction in the past with lash products.

Please choose a space shaded and sheltered that’s big enough for a massage bed.

For lash extensions a room that’s 70-73 degrees in temperature.

Tints last 2-3 weeks.

A lash lift last 4 - 6 weeks.

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.

• Moisturize the skin with a hydrating body lotion 24 hours before your session.

• Exfoliate with a spa grade exfoliator 24 hours before session.

• Complete your shaving or waxing 24 hours before session.

• Schedule manicure and pedicure services 2 hours before the spray tan session.

Wear loose-fitting, dark, cotton clothing. Avoid wearing silk, white clothing, closed-toed shoes, socks, restrictive pants, tops, and bras.

Avoid using soaps, shampoos, lotion, or any oil immediately before the tanning appointment. Instead, take a “bird bath” to gently remove residues with hand and water only.

The standard spray tan can take 6-8 hours to develop. During this time there must be no contact with water or lotions.

The rapid Spray tan takes 1 - 4 hours to develop. During this time there must be no contact with water or lotions.

One hour is recommended for a light tan, 2 - 3 hours for a medium tan and 3 - 4 hours for a dark tan.

No. sunless spray tanning does not include SPF.

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius.

We serve:

• Cape Cod, Massachusetts

Nantucket Island

Mashpee

Marthas Vineyard

• The Hamptons, Shelter Island, New York

• Palm Beach County, Florida:

  • West Palm Beach

  • Jupiter

  • Palm Beach Gardens

  • Boynton Beach

  • Delray Beach

  • Palm Beach Island

  • Wellington

Each service has a set duration so it’s important that you tell us ahead of time which services you want.

If your nails are in poor condition and our nail technicians aren't able to deliver the service in the allotted time, we recommend that you book an additional future appointment.

Appointments booked online are only a request. Once we have an availability we will email you with the date and times. You will receive a confirmation email explaining the date and times of the confirmed appointments. Please read your appointment email details and the instructions in the notes section.

You will be charged 24hours before your appointment in order to keep your appointment. We accept Venmo, our account name is @handinhome (please add us).

Please do not pay the spa therapist by cash or check for the service charges.

They will not accept it. They will only accept their tips.

Although we love doggies, we ask that you put them away while your spa therapist completes your services.

Failure to do so might cause interruptions during your service.

You have the option to not receive a service that you've booked or change the appointment (if there is time and it’s available by that spa therapist).

However, you will be charged the greater value for all appointments booked for that day, whether you decide not take the service.

Appointments typically start at the scheduled time.

However, as our technicians are travelling from other client appointments and sometimes encounter traffic, please be prepared for us to arrive 15-30 minutes earlier or 15 minutes to 1 hour later than your scheduled time.

Your tips are appreciated. Our spa therapist work very hard and we encourage tipping them at least 20%. Please tip in cash.

The best way to book your appointment is on our website or by email: handinhomeack@gmail.com

You must cancel within 48 hours to avoid full charges for the service.

Cancellations must be emailed to handinhomeack@gmail.com.

We do not accept cancellations by phone or text.

There will be a $50 rescheduling fee for appointment changes within 48 hours. If we arrive at the appointment and you are not home, will be charged in full.

Our tools are cleaned before and after each client.

We also use disposable items where needed.

You may also provide your own disenfected tools and items to be used during your appointment.

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additional travel fee of $25 or more for locations outside of our 20 minute radius. Travel fees may sometimes be added to promotional prices.

Please email handinhomeack@gmail.com for weddngs and large group bookings of 4 or more people.

Please book 14 - 30 days in advance to book us for your weddings and groups.

There is a non-refundable deposit required for large groups and weddings. Weddings must be paid in full 7days before the appointment.

There will be an automatic 20% gratuity added to wedding bookings.

Our travel fee is included in our prices for Nantucket and a 20 minute commute from the local hub in your service area.

There will be an additonal travel fee of $25 or more for locations outside of our 20 minute radius.